Legal

Privacy policy

This page explains how Collect.chat handles information collected through our website and interactive form products.

Information we collect

We collect information you provide directly, including account details, interactive form configuration data, and contact information submitted through forms or support requests.

How information is used

Information is used to provide and improve the service, process support requests, maintain security, and deliver relevant product communication.

Data sharing

We do not sell personal information. Data can be shared with trusted service providers when required to operate our platform or comply with legal obligations.

Data retention

Information is retained for as long as needed to provide services, comply with legal requirements, and resolve disputes.

Your choices

You can request updates or deletion of personal information, subject to legal and contractual requirements.

Contact

For privacy requests, use our help center contact channel on the Help page.